Hotel The Royal Haciendas | Playa del Carmen ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Chetumal \/ Pto. Juarez Highway, Km 289 10 Lote 2, Mz 70, Playa del Carmen, Mexico, 77710

“The Royal Haciendas is perfectly situated by beautiful beaches!”view full review

Hotel The Royal Haciendas is a 4-star beach aparthotel featuring extensive pool areas, a full-service spa, and accommodations designed for comfort. The property offers a variety of amenities including a dive center, restaurants, and bars, catering to both relaxation and leisure activities.

Rooms & Amenities

The Royal Haciendas offers 252 spacious villas complete with private ocean-view terraces, whirlpool tubs, and fully equipped kitchens. These accommodations include laptop-compatible safes, complimentary bottled water, and are accessible via exterior corridors.

Dining & Amenities

On-site dining options include multiple restaurants and bars, with some services available at an additional charge. Guests can also enjoy drinks at two poolside bars while relaxing by the Infinity pools.

Leisure & Services

Leisure facilities at Hotel The Royal Haciendas include two semi-Olympic lap pools, full-service spa services, and recreational activities ranging from tennis courts to a dive center. Guests can unwind in hammocks or receive massages, embracing true Riviera Maya relaxation.

Location & Transportation

The Royal Haciendas is situated conveniently near notable attractions such as the Xplor Theme Park and Mamitas Beach. The property is approximately 6 miles from Aeropuerto de Playa del Carmen, accessible by various local bus services.

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Playa del Carmen 2.8 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 4.2 mi

Cancun (CUN) 32.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Pickleball Paradise

“I had an amazing time playing on the four great pickleball courts and two tennis courts. It was such a joy to stay active while on vacation, and the provided gym had excellent commercial equipment for a solid workout.” view full review

Kid's Club Fun

“The kids' zone activities were a hit with my children! They had a blast participating, and I appreciated how engaging the staff were with my little ones. The kids club kept them entertained, allowing my partner and me to relax while knowing our kids were having a great time.” view full review

Delicious Dining Options

“I thoroughly enjoyed the dining experience, especially at the hibachi restaurant where the chef was incredibly talented and kind. The Asian restaurant was fantastic as well; the food was beautiful and delicious, making it one of the best meals I had during our stay.” view full review

Spacious and Comfortable Suites

“We stayed in a one-bedroom suite that was incredibly spacious! It provided a perfect layout for our family, great to have separation at night while still enjoying wonderful views of the ocean from our balcony. The accommodation met all our needs and then some.” view full review

General

Non-smoking rooms
Free Wi-Fi
Parking
Limited time reception
Express check-in/ -out
Concierge desk
Rooms/ Facilities for disabled
Wheelchair access
Air conditioning in public areas
Luggage storage
Lift
Gift/Newsstand
Hairdresser
Beauty salon
Coffee shop
Multilingual staff

Sports & Fitness

Outdoor tennis court
Fitness studio

Guest Parking

Kitchenette
Microwave
Toaster
Dishwasher

Services

Free valet parking
Room service
Laundry
Tours/Ticket assistance
Wedding services
Shops/Commercial services
Bell staff/Porter

Dining

Restaurant
Poolside snack bar
Coffee/Tea in lobby
Buffet breakfast

Children

Paid babysitting/ Child services
Children's pool
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Entertainment
Garden area
Spa & wellness centre
Sauna
Steam room

Room features

Wi-Fi in rooms
In-room air conditioning
In-room safe
Terrace
Ironing facilities

Bathroom

Hair dryer

Self-catering

Kitchenette
Microwave
Toaster
Dishwasher

Media

Cable/ Satellite television
Telephone

Location

Chetumal \/ Pto. Juarez Highway, Km 289 10 Lote 2, Mz 70, Playa del Carmen, Mexico, 77710

Map view

Chetumal \/ Pto. Juarez Highway, Km 289 10 Lote 2, Mz 70, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Quinta Avenida

2.8 mi

Beach

Point Esmeralda

4800 ft

Beach

Grand Coral Beach Club

2100 ft

Landmark

Church of Guadalupe

1.5 mi

Beach

Xcalacoco

4600 ft

Landmark

Playa

1.7 mi

Gallery

Galeria Luis Sottil

1.3 mi

Beach

Punta Esmeralda Beach

4800 ft

Landmark

Playa Publica 88

1.3 mi

Landmark

Go Natural Explorers

1.2 mi

Gallery

Amate Gallery

1.3 mi

Landmark

Martina Beach Club

1.9 mi

Golf Course

Grand Coral Golf Riviera Maya

1.7 mi

Landmark

Punta Bete

1.5 mi

Landmark

Xavage Park by Xcaret

1.8 mi

Landmark

La 5ta Hacienda

2.0 mi

Landmark

Kingdom Hall of Jehovah's Witnesses

1.6 mi

Gallery

Tierra Huichol

2.0 mi

Landmark

Punta Venado Bike Park

1.9 mi

Landmark

28 de Julio Square

1.7 mi

Landmark

Cenote Misterio Maya

1.9 mi

Landmark

Xca-Ha Park

1.8 mi

Beach

Shangri-la's Beach

2.0 mi

Landmark

The Union

2.0 mi

Beach

Mamita's Beach Club

2.3 mi

Landmark

Dive Sites

2.0 mi

Landmark

Shangri-la Caribe Beach Village Resort

2.0 mi

Beach

Kool Beach Club

2.3 mi

Landmark

Punta Venado

2.5 mi

Landmark

tree of 18m diameter

2.1 mi

Nearby

Beach

Grand Coral Beach Club

1700 ft

Restaurants

Tributo Restaurant & Bar

1.6 mi

Calle Quinta Avenida 10

Reviews and Ratings

Reviews from guests about their experience.

64%

loved their spa retreat and can’t wait to return.

6.4/10

Nice

Rooms

8.4

Location

8.4

Service

7.2

Dining

8.2

Sam

United States, March 2025

7.0/10

My stay at Hotel The Royal Haciendas was enjoyable, especially with the spacious rooms and lovely dining options. However, the service could use some improvement in terms of speed during peak hours. Overall, it was a relaxing getaway with some minor hiccups.

Rooms

9.0

The suite was incredibly spacious and clean, making me feel right at home. I loved the comfortable bed and the large bathroom with modern amenities!

Service

7.0

While the staff was friendly, the wait times for room service were longer than expected, which was a bit disappointing.

Location

8.0

The location was fantastic, giving me easy access to the beach and nearby attractions. It was perfect for exploring Playa del Carmen.

Dining

9.0

I had a delicious pizza at the on-site restaurant that exceeded my expectations. The dining experience overall was enjoyable and satisfying.

Facilities

8.0

The resort offered great amenities, including laundry services and free valet parking, which made my stay more convenient.

Jacob

United States, January 2025

5.8/10

My stay at Hotel The Royal Haciendas was mostly good, thanks to the spacious and well-furnished rooms. However, I found the pool service to be a bit slow during busy hours. 🌴😊

Rooms

9.0

I loved the spaciousness of my suite, and the furnishings felt luxurious, making it very comfortable. The kitchen was a great touch for preparing snacks.

Service

7.0

While the staff were friendly and willing to help, I did notice that the pool service was slower than expected, which was a bit disappointing.

Location

8.0

The location was perfect, just a short distance from Playa del Carmen's vibrant scene but still serene enough to relax. Easy access to local attractions was a big plus.

Dining

9.0

I enjoyed the dining options, especially the breakfast bar which had a good variety. The quality of ingredients, like the crispy bacon, was impressive! 🍳

Facilities

8.0

The facilities were quite good, I appreciated the availability of room service and the option for valet parking. The laundry service was also very convenient.

George

United States, October 2024

6.4/10

My stay at Hotel The Royal Haciendas was largely enjoyable, with spacious rooms and excellent dining options. However, I did face some delays with room service that affected my experience.

Rooms

8.0

The room was spacious and beautifully decorated, featuring a comfortable bed and a stunning view. I appreciated the little touches, like the high-quality toiletries provided.

Service

6.0

The staff was friendly and helpful, but I did experience some delays in room service that were a bit frustrating (waiting longer than expected for a meal).

Location

9.0

The hotel's location was great, just a short walk from the beach and close to shops and restaurants, making it easy to explore Playa del Carmen.

Dining

9.0

I loved the dining options, especially the stewed partridge that was just delicious! Breakfast offerings were fresh and varied, which I really enjoyed.

Facilities

8.0

The facilities were impressive, offering a range of services including laundry and tours. I found the complimentary valet parking very convenient.

Suzanne

United States, October 2024

6.0/10

My stay at Hotel The Royal Haciendas was incredibly relaxing. the spacious suite was beautifully appointed with a full kitchen and elegant decor. However, I found the dining options a bit limited for my tastes, as I prefer more variety in traditional dishes.

Rooms

9.0

The suite I stayed in was spacious, equipped with a full kitchen. the decor was elegant and modern, providing a comfortable atmosphere throughout my stay.

Service

8.0

The service was attentive and friendly. the staff seemed genuinely eager to assist, making my experience all the more pleasant.

Location

9.0

The location was perfect for exploring Playa del Carmen. I loved being just a short walk from the beach, making it easy to enjoy the sun and sand.

Dining

6.0

While the dining options were decent, I expected more variety in traditional dishes. I particularly missed some authentic Mexican flavors during my meals.

Facilities

9.0

The facilities were great, especially enjoying room service and the spa services. I also appreciated the free valet parking, which made my stay even more convenient.

Oscar

United States, October 2024

7.4/10

I had a pleasant stay at Hotel The Royal Haciendas. The spacious suites were a highlight, though I did have some minor issues with the Wi-Fi connectivity. Overall, the experience was enjoyable, but there were opportunities for improvement in some areas.

Rooms

7.0

My suite was spacious and well-appointed, making me feel right at home. The amenities provided were adequate, though I encountered some connectivity issues with the Wi-Fi.

Service

8.0

The staff were friendly and attentive, always making sure I had everything I needed, which significantly enhanced my stay.

Location

8.0

The hotel's location is convenient for exploring Playa del Carmen, with easy access to shops and the beach.

Dining

8.0

I enjoyed the dining options, particularly the smoked meats, which were delicious and thoughtfully prepared.

Facilities

7.0

The facilities offered a good range of options, including room service and easy access to laundry services, though I did wish for a bit more variety in commercial services.